How Link Us Scaled 4x Without Hiring More Dispatchers Thanks to Truckpedia
Location
Santa Fe Springs, California
Founded
2015
Company Type
Carrier
Specializes in
Long Haul Dry Van
Link Us Transportation is a Santa Fe Springs-based carrier specializing in long haul dry van freight, connecting Los Angeles to the Midwest and Southeast. Known for their commitment to reliability and service, the team at Link Us was looking for a better way to run operations, one that didn’t require endless hours of manual work from dispatchers and drivers.
They chose Truckpedia not only for its automation and ease of use but because the platform reflects their own values: it’s built by people who understand trucking, who listen to feedback and who put the customer first.
“Truckpedia helped us scale 3-4 times without hiring more people and made everything more efficient. We love it.”
The Challenge Before Truckpedia
Before adopting Truckpedia, Link Us Transportation was running into inefficiencies that limited their ability to scale. Their previous TMS lacked automation, and communication across the team was scattered, costing time and creating daily friction.
Manual Dispatch Slowed Dispatching
Dispatchers had to manually input every load detail from the rate confirmation, eating up over an hour each day per dispatcher and reducing how many loads they could process.
Scattered Driver Communication
Drivers relied on group chats to receive load info and send blurry PODs. It was difficult to track what was completed and nearly impossible to maintain a clean, organized record.
Slow, Disconnected Invoicing
Once PODs were finally received, dispatchers had to gather the paperwork, review load info and manually build invoices, often days after the load was completed.
The Solution: Implementing Truckpedia TMS
Recognizing the need for a modern, scalable solution, Link Us Transportation implemented Truckpedia TMS, a system designed by truckers, for trucking teams.
Create Loads With Drag-and-Drop Rate Confirmations
Now, dispatchers simply upload rate confirmations, and Truckpedia pulls all load details automatically, no manual entry required.
Real-Time Driver App
Drivers receive load details instantly through the Truckpedia app, including pickup and delivery addresses. They mark arrival, get updates in real time, and upload PODs using a smart scanner that ensures every image is clean and legible.
One-Click Invoicing
As soon as the POD is uploaded, Truckpedia attaches it to the load and prepares the invoice automatically. No more delays, just one click to send clean, complete billing packets to brokers.
Results & Impact
With Truckpedia streamlining their entire operation, Link Us scaled faster and became more efficient without hiring additional staff.
3–4x Growth Without New Hires
Thanks to 80% of operations being automated, Link Us expanded lanes and took on more freight without needing to grow the team. Manual work is down, and dispatchers have more capacity.
Simplified Communication and Visibility
All load data, from creation to delivery, is tracked in real time. Drivers are no longer lost in group chats, and dispatchers have instant access to updates, documents, and history.
Faster Billing, Happier Customers
PODs are uploaded the moment drivers unload. With instant document capture and automatic invoice generation, Link Us sends billing out the same day improving cash flow and strengthening broker relationships.
More Freight. Same Team. Bigger Results.
Truckpedia didn’t just improve daily tasks for Link Us, it transformed the company’s ability to scale. By eliminating manual entry, centralizing communication, and giving dispatchers and drivers tools they actually enjoy using, the platform unlocked time, visibility, and operational control.
That foundation made it possible for Link Us to grow 3–4x without hiring additional staff, proving that smarter systems beat just working harder. With Truckpedia, they now have the structure to handle more shippers, the confidence to grow lanes, and the freedom to focus on relationships not paperwork.
Ready to Grow 3-4 Times Without additional staff like LinkUS Transport Did?
See how Truckpedia can help you automate your dispatch, save time and grow your trucking business.