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effortless customer management
 

trucking is complex and so are your customers
truckpedia manage is your solution

 

Truckpedia Manage offers a powerful CRM to effortlessly organize, track,
and manage customer relationships along with a suite of tools to delight them.

The best part? It's all available, right inside the #1 rated Truckpedia TMS.

Powerful Customer Management Tools right inside
the #1 rated truckpedia tMS

Whether you're a carrier, broker or 3PL Truckpedia includes everything you need to stay on top

Product - CRM
Built-in CRM

Streamline your contact and relationship management, design tailored tasks with automated reminders, and securely store customer documentation.

Solutions - Use Case - Loyalty
Real-time Sharing  

Empower your customers with real-time shipment tracking and precise delivery ETAs. Utilize innovative quoting tools that offer instant rates, to keep them coming back. 

Solutions - Use Case - Efficiency
Customer Insights

Unlock detailed customer financial insights that transparently reveal revenue and profitability for each client. Performance dashboards empower you to identify growth opportunities at the customer-level.

Built-in CRM 

Track and Manage Deals and Customers 

Organize, track, and manage customer relationships efficiently. Streamline sales and customer interactions with a CRM designed for transportation businesses. Track deals, automate tasks, maintain customer documentation and set automated follow-up reminders. It's everything you need to stay on top of customers without the extra cost, complexity or headache of a separate CRM.

  • Contact Management: Keep all customer and lead details organized and in one central place, making communications and follow-ups easy.

  • Task Automation and Reminders: Create custom tasks, set deadlines, and receive automated notifications to ensure timely follow-ups and maximize conversions.

  • Deal Manager: Organize your leads and sales opportunities in a clear, easy-to-use board that helps you track progress and close deals faster.

2025 Q1 Tracking_1

Instant Quotes and Live Status   

Exceed Customer Expectations 

Empower customers with real-time shipment tracking for transparency and peace of mind. Precise ETAs allow for better planning and trust in your service. Use advanced quoting tools for instant, accurate rate calculations based on shipment specifics. Boost satisfaction and loyalty and  exceed customer expectations.

  • Real-time Shipment Tracking: Provide customers with a dynamic live status view and accurate shipment ETA.

  • Automated Customer Notifications: Automate status notifications tailored to each customer's preference to drive positive satisfaction while freeing up time.

  • Smart-Quotes: Provide a seamless customer experience by allowing customers to get freight quotes and book shipments instantly.
Learn about  Dispatch and Tracking >>

Customer Insights

Pinpoint Your Priorities

Gain a comprehensive understanding of your customer base's financial health, covering RPM, Growth, Profit, and more. Secure timely cash flow through tailored customer collections and detailed reporting. Make Informed Customer Decisions: Detailed insights break down customer-specific performance data by market, lanes, and beyond.

  • Customer Performance Dashboards: Understand the financial health of your customer base including RPM, Growth, Profit and more.

  • Accounting and Payment Status: Ensure timely cash flow with individual customer collections and reporting.

     

  • Make Customer-Specific Decisions: Granular customer insights dice customer-specific performance data by market, lanes and more. 

Learn about  Performance Insights>>
2025 CRM and insights - customer revenue (3)

#1 Loved TMS

A built-in CRM isn't the only reason why carriers love using Truckpedia TMS. 

4.8/5

on G2

"Truckpedia has transformed the way we run our fleet!"

4.7/5

on Capterra Logo

"The best TMS we've ever used—streamlined and efficient!"

4.9/5

on &

"A game-changer for drivers and dispatchers!"

Streamline customer Management
book a personalized demo

 

We'd love to show you how the #1 rated Truckpedia TMS can empower you to delight customers.

 

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