It’s late on a Friday. Instead of calling it a day, your team is still drowning in paperwork.
Drivers are calling about their pay. Dispatch is buried in trip sheets. Billing is behind—again.
Sound familiar?
That used to be every week at Brown Dog Carriers, a growing fleet with strong contracts—but even stronger back-office headaches. Like many carriers, they were stuck with a legacy TMS system, clunky spreadsheets, and way too many manual processes.
Then they made one change: switching to Truckpedia’s AI-powered TMS.
From Legacy TMS to Real-Time Automation
Brown Dog was using a traditional system like many midsize carriers. The tools were outdated. The processes were manual. And the paperwork? Endless.
Here’s what they were dealing with:
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Manually entering trip data from driver written notes.
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Chasing down crumpled sheets and missing BOLs.
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Fixing spreadsheet errors for billing and pay.
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Wasting up to 9 hours a day on work that should’ve been automatic.
Worse, they thought this was just the cost of doing business.
The Shift: A 3-Phase Automation Overhaul with Truckpedia
Phase 1: Eliminating Paper-Based Trip Sheets
Trip sheets were a time-suck. Drivers scribbled notes, dispatch had to decode them, and someone was always missing something.
Once they plugged Truckpedia into their Geotab ELD, that all changed:
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Drivers now create loads in about 30 seconds using the mobile app
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They submit e-Tripsheets in under 2 minutes
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Dispatchers got back 8–9 hours a day, just from cutting out paperwork
Phase 2: Automated Invoicing
Before Truckpedia, billing took up to 9 hours a day—manually tracking miles, detention, and extras.
Now, it’s automatic. Truckpedia’s AI pulls:
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Miles driven
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Detention time
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Extra charges like layovers or lumpers
What used to take all day now takes 20 minutes. That’s over 25 hours saved every week—and payments go out faster.
Phase 3: Instant, Accurate Driver Pay
Figuring out driver pay used to mean spreadsheets, back-and-forth calls, and way too many mistakes.
Now Truckpedia calculates pay automatically based on:
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Real drive time
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Stop completion
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Contract terms
The messy, multi-step pay process? Gone. Replaced by instant settlement reports drivers can trust. No more guessing, no more "where’s my pay?" calls.
The Results: 100K Saved and Weekends Back
These days, Brown Dog’s office looks a lot different—especially on Fridays. The team wraps up early, payments are already processed, and people are actually enjoying their weekends.
But the benefits go far beyond just time off.
They’ve saved over $100,000 a year by cutting down on manual work, achieving a 233% ROI in Year 1. Dispatchers can focus on running the fleet, not entering data. Drivers trust their pay is right the first time. And the owners? They finally have clear, real-time visibility into their profits and losses.
It’s not just more efficient—it’s a whole new way of operating.
Paving the Way for Future Efficiency
Brown Dog didn’t just save time—they completely transformed their operation.
The biggest hurdle wasn’t the tech. It was making the call to switch. Once they did, they saw ROI in just 3 months and it paid off fast.
If your team is still buried in spreadsheets, chasing paperwork, or stuck with a legacy TMS that can’t keep up, it’s time to upgrade. The sooner you switch, the sooner you save.
Schedule a demo with Truckpedia and see what kind of hours (and headaches) you could save.
